1. Certifying copies of a Power of Attorney (POA) as a true and correct copy of the original document without sighting the original<BR/>2. Certifying copies of an Enduring Guardianship form as a true and correct copy of the original document without sighting the original<BR/>3. Using a certified copy of Enduring Guardianship form to obtain medical records<BR/>4. Attempting to use the certified copies of POA and certified copies of Enduring Guardianship form to obtain (i) medical records and (ii) financial information